FORMTRUTH / FAQ
Search practical answers about jewelry sourcing, design, samples, production and delivery.
Include the intended user or market, dimensions with units, metal, stone and finish direction, quantity, target timing, current reference files, branding, packaging, usage permission and an approval contact. Explain what references should be retained or changed, and mark unknowns for discussion. Treat target timing as an aim, not a production commitment; confirm technical and commercial terms in the actual project.
Renders, web 3D previews and virtual try-on are visual discussion aids, not manufacturing CAD, physical fit evidence, certificates or production approval. Manufacturing CAD and technical specifications describe production-relevant structure, dimensions and requirements, but only an identified, reviewed and locked technical/design version—together with required sample approval and commercial and manufacturing gates—can serve as the production basis.
Yes. A sketch or reference image can start the design discussion and help define the brief. Include dimensions and units, material, stone and finish direction, quantity, market and target timing, branding, packaging, usage permission, and what should be retained, changed or treated only as inspiration. A sketch is not manufacturing CAD or production approval; production requires the applicable reviewed, locked version and sample, commercial and manufacturing approvals.
Use the views to communicate the design and identify dimensions with units, material, stone and finish direction, relevant components, and other details that affect fit, appearance or production. Mark what is confirmed versus proposed. Drawing requirements, tolerances, process limits and inspection basis must be confirmed for the actual project; no single three-view checklist or tolerance set applies to every design.
Accepted formats should be confirmed for the actual project’s submission route; do not assume a render, web 3D preview or image is manufacturing CAD. Visual files support discussion, while production relies on the identified technical/design version and specifications after review and locking, with required project approvals. Ask the project contact or support which formats to provide before preparing or converting files.
Confirm the permitted file size and type for the actual project before sending files; do not rely on another project’s limit or assume one general limit applies. Keep private files out of public comments, and share work or person images only when you have appropriate permission. If the project instructions do not state a limit, ask support or the project contact privately.
Manufacturability should be assessed against an identified technical/design version and the intended materials, dimensions, components, processes, quantity and acceptance basis. Required sample approval and commercial and manufacturing gates also apply. Confirm the reviewer assigned to this project, the exact version and assumptions they assess, and any unresolved risks or required tests; do not assume the same reviewer or route applies to every project.
Tooling fees and special-process arrangements depend on the confirmed project; do not assume a universal price or lead time. Request a formal quote based on the technical basis, scope and quantities, identifying the currency, included and excluded costs, payment steps, validity and trade terms. Clarify any project-specific tooling assumptions, required samples or tests, and permitted manufacturing use before proceeding; changes may require review and a revised commercial basis.
Before submitting third-party work, confirm permission to upload and use the design and any reference or person images for the intended purpose. An uploaded reference or collaboration request does not transfer rights. Agree confidentiality, licenses, exclusivity and permitted manufacturing use explicitly. If the permission scope or designer consent is unclear, clarify the rights before sharing the material for technical review or production use.
The final production basis should be an identified technical/design version that has been reviewed and locked, not simply the newest image or file in a conversation. Record the version, applicable files, sample used for approval, approver, approval conditions, unresolved changes and the scope covered by the decision. Later changes to materials, components, processes, suppliers, finishes, packaging or acceptance basis must be assessed for further review or testing, along with applicable commercial and manufacturing gates.