FORMTRUTH / FAQ
Search practical answers about jewelry sourcing, design, samples, production and delivery.
Review the actual style’s current technical basis, material declarations and applicable test evidence in the quote or project; use a sample where needed. Record metal composition, stone identity and treatment, and finish or plating requirements in the project specification. Images and style names alone do not prove composition or treatment; evidence should match the actual product, components, batch and destination.
Confirm stone identity and any relevant treatment in the product specification or material declaration, supported by evidence for the actual item. Appearance and photographs cannot establish whether a stone is natural, laboratory-grown or an imitation. If a report is required, agree its scope, issuer and product or batch coverage in the quote or project.
Choose a metal by matching the intended user and market, design needs and destination requirements to the actual stated composition and finish. Check compatibility with stones or components and the intended use; images or style names do not prove performance or compliance. Put the required metal, alloy, finish and market in the brief, then confirm the style’s technical basis, relevant evidence and acceptance criteria in the quote or project. Children’s and special-use jewelry needs separate assessment.
Plating thickness, color and testing are project-specific, not universal defaults. Specify the base and plating materials, target color, thickness or measurement basis, finish, use and destination in the brief. Agree on a physical color reference or sample; images are not physical color evidence. Confirm applicable tolerances, testing scope and acceptance criteria in the technical file or quote before production.
Treat images as visual references: screens, lighting, photography and rendering can change how a metal, stone or finish appears. Images do not establish stone identity or treatment. For important color decisions, identify the actual material and finish, then compare with a physical sample or agreed reference under defined conditions. Record the approved sample or version and confirm the applicable color tolerance and acceptance basis before production.
You can request a nickel-related or other material requirement, but it must be assessed against the actual product, components, process, batch, destination and test scope. Do not describe an item as hypoallergenic or nickel-free without matching evidence; a general declaration or certificate image is not a complete compliance review. State the exact requirement and needed evidence in the brief, then confirm them in the quote or project and acceptance criteria.
Check the actual style, project or order documentation for applicable material declarations, technical files and test reports. Private project or order records require an authenticated account and relevant permissions. Verify that evidence matches the product, component, sample, process, batch, destination and test scope; a certificate image alone is not a complete compliance review. If a record is missing or unclear, ask support about that specific item.
Treat a proposed material substitution as a change requiring review; a visually similar item is not automatically equivalent. Compare it with the locked technical or design version and assess whether new samples, tests or other reviews are needed. Confirm the revised specification, applicable evidence and acceptance basis, along with any project-specific commercial or manufacturing gates, before production. The actual project terms determine which gates apply.
Wear, oxidation and care depend on the actual material, finish, components and intended use; an image or style name cannot verify performance. Put the intended use and performance expectations in the brief, then confirm applicable technical guidance, sample review, test scope and acceptance criteria for the actual product in the quote or project. Reassess these requirements if the material, finish, process or supplier changes.
You can request traceable or recycled materials, but the claim and evidence must match the actual material, component, product or batch, destination and scope. Do not describe a product as recycled, ethical or sustainable without matching evidence. State the required material and traceability scope in the brief, then confirm the applicable documentation and its coverage for the identified style and production version in the quote or project.